Gallery Officer- Part Time: On-Call

Gallery Officer- Part Time: On-Call

Under the general supervision of the Director of Protection Services and Protection Services Supervisors and Officers, responsible for ensuring the security and safety of the Portland Museum of Art’s (PMA’s) personnel and visitors, the museum’s collection, and the physical plant.  Performs a variety of security and security-related duties, provides information and assistance to museum visitors, and directs visitors and staff during emergency situations.

Position Type: 
Staff Positions
Department/Division: 
Protection Services/ Operations
Reports to: 
Director of Protection Services and Security Supervisors
Essential Job Functions: 
  • Performs a variety of security and security-related duties, according to established schedules and standard operating procedures, to prevent and deter theft and damage to the collection, exhibits and other museum property by the public, staff and elements.
  • Protects museum property, visitors and staff and maintains order by patrolling all assigned areas within the museum and on museum grounds to observe, caution, instruct, document, investigate, report and correct activities.
  • Maintains consistent and alert attention while observing and monitoring all assigned areas, and implements the museum’s security and safety policies to ensure compliance while maintaining a courteous and professional attitude.
  • Promptly responds to security emergencies, medical emergencies, and other urgent situations, communicating with security and emergency personnel as needed. Promptly responds to emergency situations such as fire, evacuation plan implementation or employee/visitor injuries according to established protocols, including direction of personnel and patrons to ensure orderly evacuation of the museum.
  • Provides general customer service to museum patrons, including greeting, giving directions, and providing information about the museum’s exhibitions, collection and programs, supporting the museum’s goal of enhancing relationships with constituents.
  • Maintains knowledge of the museum precinct for effective response in case of alarms and/or emergencies.
  • Performs special projects and other related duties as required, directed, or as the situation dictates.
  • Complies with all Portland Museum of Art safety rules and procedures.
  • Prompt attendance at the workplace is required.
  • Fosters relationships and builds philanthropy with patrons at the PMA, as defined by displaying behavior that welcomes all individuals contacted in the course of work. 
  • Supports the PMA’s strategic goal to advance a culture of inclusivity and diversity.
Supervisory Responsibility: 
None
Education and Experience: 
High School diploma or equivalent with one year of security experience preferred, including customer service experience.
Qualifications: 
  • Strong interpersonal and written and oral communication skills.
  • Ability to stay calm and focused and to respond effectively during emergencies.
  • Ability to work independently with limited supervision.
  • Ability to work cooperatively and productively with coworkers.
  • Physical ability for patrolling building and grounds and operating in emergency situations.
  • Ability to pass a criminal background check.
Working Conditions: 
  • Work is performed in a museum setting. Work involves regular contact with risky situations and disruptive or aggressive individuals. Occasionally exposed to toxic fumes and loud noises. Work involves extended periods of standing and/or walking. Uses and/or operates various security equipment and devices, including two-way radio, laptops, and alarm systems.
Terms: 
The Gallery Officer position is a part-time, on call, non-exempt, hourly, employment-at-will position. The schedule will vary depending on the needs of the museum and will include evenings and weekends. Must be available to work at least 2 shifts per week.
To Apply: 
Please email cover letter, résumé, and completed PMA Application for Employment (available at website) http://www.portlandmuseum.org/about/employ.shtml  to go.pma.082018@portlandmuseum.org :Job applications will be accepted electronically only and will be reviewed on a rolling basis until the position is filled. The Portland Museum of Art is an Equal Opportunity Employer. All qualified applicants shall receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, physical or mental disability, veteran status, status as a whistleblower, marital status, gender identity or expression, genetic information, or any other basis prohibited by applicable law.

To Apply

Please email cover letter, résumé, and completed PMA Application for Employment (available at website) http://www.portlandmuseum.org/about/employ.shtml  to go.pma.082018@portlandmuseum.org :Job applications will be accepted electronically only and will be reviewed on a rolling basis until the position is filled. The Portland Museum of Art is an Equal Opportunity Employer. All qualified applicants shall receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, physical or mental disability, veteran status, status as a whistleblower, marital status, gender identity or expression, genetic information, or any other basis prohibited by applicable law.