Gallery Officer

Gallery Officer

Under the general supervision of the Director of Protection Services and Security Supervisors and Officers, responsible for ensuring the security and safety of personnel and visitors, the museum’s collection, and the physical plant.  Performs a variety of security and security-related duties, provides information and assistance to museum visitors, and directs visitors and staff during emergency situations.

Position Type: 
Staff Positions
Department/Division: 
Protection Services
Reports to: 
Director of Protection Services and Security Supervisors
Essential Job Functions: 
  • Performs a variety of security and security-related duties, according to established schedules and standard operating procedures, to prevent and deter theft and damage to the collection, exhibits and other museum property by the public, staff and elements.
  • Protects museum property, visitors and staff and maintains order by patrolling all assigned areas within the museum and on museum grounds to observe, caution, instruct, document, investigate, report and correct activities.
  • Maintains consistent and alert attention while observing and monitoring all assigned areas, and implements the museum’s security and safety policies to ensure compliance while maintaining a courteous and professional attitude.
  • Promptly responds to security emergencies, medical emergencies, and other urgent situations, communicating with security and emergency personnel as needed. Promptly responds to emergency situations such as fire, evacuation plan implementation or employee/visitor injuries according to established protocols, including direction of personnel and patrons to ensure orderly evacuation of the museum.
  • Provides general customer service to museum patrons, including greeting, giving directions, and providing information about the museum’s exhibitions, collection and programs, supporting the museum’s goal of enhancing relationships with constituents.
  • Completes records of security incidents and observations; and completes and submits all required security reports as directed by the Director of Protection Services and Security Supervisors.
  • Maintains knowledge of the museum precinct for effective response in case of alarms and/or emergencies.
  • Performs special projects and other related duties as required, directed, or as the situation dictates.
  • Complies with all Portland Museum of Art safety rules and procedures.
  • Regular attendance at the workplace is required.
Supervisory Responsibility: 
None.
Education and Experience: 
High School diploma or equivalent with one year of security experience preferred, including customer service experience.
Qualifications: 
  • Strong interpersonal and written and oral communication skills.
  • Ability to stay calm and focused and to respond effectively during emergencies.
  • Ability to work independently with limited supervision.
  • Ability to work cooperatively and productively with coworkers.
  • Physical ability for patrolling building and grounds and operating in emergency situations.
  • Ability to pass a criminal background check.
Working Conditions: 
  • Work is performed in a museum setting, including working outside in all weather conditions. Work involves regular contact with risky situations and disruptive or aggressive individuals. Occasionally exposed to toxic fumes and loud noises. Work involves extended periods of standing and/or walking and may require lifting and moving of heavy objects. Uses and/or operates various security equipment and devices, including two-way radio, keypads, and alarm systems.
Terms: 
The Gallery Officer position is a part-time, non-exempt, hourly, employment-at-will position. The schedule will vary depending on the needs of the museum and will include evenings and weekends.
To Apply: 
Please email cover letter, résumé, and completed PMA Application for Employment (available at website) http://www.portlandmuseum.org/about/employ.shtml , to: go.pma.032017@portlandmuseum.org . Job applications will be accepted electronically only and will be reviewed on a rolling basis until the position is filled. The Portland Museum of Art is an Equal Opportunity Employer. All qualified applicants shall receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, physical or mental disability, veteran status, status as a whistleblower, or any other basis prohibited by applicable law.

To Apply

Please email cover letter, résumé, and completed PMA Application for Employment (available at website) http://www.portlandmuseum.org/about/employ.shtml , to: go.pma.032017@portlandmuseum.org . Job applications will be accepted electronically only and will be reviewed on a rolling basis until the position is filled. The Portland Museum of Art is an Equal Opportunity Employer. All qualified applicants shall receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, physical or mental disability, veteran status, status as a whistleblower, or any other basis prohibited by applicable law.